Doctor's office still hasn't called me back. WTF. Guess my request to book a scan and a shot was really cramping their day. My bad.
This is the one of most expensive clinics in the area, maybe one of the most expensive in the whole world. I only got into this clinic with a recommendation from a friend of a friend. Many are from out of state, from overseas, and have come for their specialization.
The thing is, no one wants to feel like they're a cash machine, especially when it's your (theoretical) baby at stake. My doctor is cold but educated, and I'm cool with that. I'm not looking for a BFF. I don't need anyone to hold my hand or have a cry with me or whatever. When I was reading all of these reviews about a nurse who became a "friend" or a doctor calling with betas, I thought these bitches be crazy. But now I think they might have been on to something.
It would be nice to be fucking called back, to be treated like I matter, like they care about my experience. In my business, we call it customer service. We call it how you would treat your mom. (Hopefully my mom wouldn't be a fertility clinic, but you get the point.) Really it's just human decency.
No comments:
Post a Comment